John Wiley & SonsApril 1992
Behavioral Theory of the Firm
Cyert and March describe organizations as making decisions through goals, expectations, choice, and learned routines rather than through complete information alone.
What the source reports
- The work treats organizational goals, expectations, and choice as central to how firms decide.
- It provides a foundation for understanding why organizational knowledge is distributed across people, routines, and prior decisions.
Why it matters here
Chapter 1 begins with the reality that organizations know through accumulated, distributed experience rather than through a single complete view.
Guided Intelligence interpretation
The source does not endorse Guided Intelligence. It supports the handbook's starting point that organizational decision-making is shaped by learned expectations and routines.