Academy of Management ReviewJanuary 1991
Organizational Memory
Walsh and Ungson develop a theory of organizational memory around the acquisition, retention, and retrieval of information in organizations.
What the source reports
- The article defines and examines the structure of organizational memory.
- It connects acquisition, retention, and retrieval to how memory can be used, misused, or lost in organizational management.
Why it matters here
Chapter 3 distinguishes stored artifacts from the understanding that an organization can retain and safely reuse.
Guided Intelligence interpretation
The source does not endorse Guided Intelligence. It gives the chapter a direct foundation for treating retained organizational memory as an asset that must be managed over time.